Terms and Conditions and Customer Information

I. GENERAL TERMS AND CONDITIONS

§ 1 BASIC PROVISIONS

(1) The following terms and conditions apply to all contracts that you conclude with us as the provider (BALLETSHOFER) via the website www.alanballetshofer.com. Unless otherwise agreed, any terms and conditions used by you are hereby rejected.

(2) Consumers within the meaning of the following regulations are any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity. Entrepreneurs are any natural or legal person or a legal partnership with legal personality who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 CONCLUSION OF CONTRACT

(1) The subject matter of the contract is the sale of goods.

(2) By listing the respective product on our website, we make a binding offer to conclude a contract under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:

The goods intended for purchase are stored in the "shopping cart". You can access the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time.

After calling up the "Checkout" page and entering the personal data as well as the payment and shipping conditions, all order data is displayed again on the order overview page.

If you use an instant payment system (e.g., PayPal / PayPal Express / PayPal Plus, Amazon Payments, Postpay, Sofortüberweisung), you will either be directed to our online shop on the order overview page or you will first be redirected to the website of the provider of the instant payment system.

If you are redirected to the respective instant payment system, you can make the appropriate selection or enter your data there. Finally, you will be redirected back to our online shop to the order overview page.

Before submitting the order, you have the opportunity to check all the information again, to change it (also using the "back" function of the Internet browser), or to cancel the purchase.

By submitting the order via the "buy" button, you make a legally binding acceptance of the offer, thereby concluding the contract.

(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is carried out by email, partly automated. You must therefore ensure that the email address you provide to us is correct, the receipt of emails is technically ensured, and, in particular, not prevented by SPAM filters.

§ 3 RIGHT OF RETENTION, RETENTION OF TITLE

(1) You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 4 LIABILITY

(1) We shall be liable without limitation for damages resulting from injury to life, body, or health. Furthermore, we shall be liable without limitation in all cases of intent and gross negligence, fraudulent concealment of a defect, assumption of warranty for the condition of the item purchased, and in all other cases regulated by law.

(2) Liability for defects within the scope of the statutory warranty shall be governed by the corresponding provisions in our Customer Information (Part II).

(3) Insofar as essential contractual obligations are affected, our liability shall be limited to the typically foreseeable damage for slight negligence. Essential contractual obligations are essential obligations arising from the nature of the contract, the breach of which would endanger the purpose of the contract, as well as obligations imposed on us by the contract according to its content, which must be fulfilled for the proper execution of the contract and on which you may regularly rely.

(4) Liability for minor breaches of non-material contractual obligations shall be excluded in the case of slight negligence.

(5) Data communication over the Internet cannot be guaranteed to be error-free and/or available at all times given the current state of technology. We shall not be liable for the continuous or uninterrupted availability of the website and the services offered there.

§ 5 CHOICE OF LAW

(1) German law shall apply. This choice of law shall only apply to consumers to the extent that the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (principle of favorability).

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.

II. CUSTOMER INFORMATION

1. IDENTITY OF THE SELLER

BALLETSHOFER

Wilhelmstr. 158

72074 Tübingen

Phone: +49 162 7243132

Email: info@alanballetshofer.com

2. INFORMATION ON THE CONCLUSION OF THE CONTRACT

The technical steps for concluding the contract, the conclusion of the contract itself, and the correction options are carried out in accordance with § 2 of our General Terms and Conditions (Part I).

3. CONTRACT LANGUAGE, STORAGE OF THE CONTRACT TEXT

3.1. The contract language is German.

3.2. The complete contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser's print function. After receiving the order from us, the order data, the legally required information for distance contracts, and the General Terms and Conditions will be sent to you again by email.

4. ESSENTIAL CHARACTERISTICS OF THE GOODS OR SERVICE

The essential characteristics of the goods and/or services can be found in the respective offer.

5. PRICES AND PAYMENT METHODS

5.1. The prices stated in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.

5.2. The applicable shipping costs are not included in the purchase price. They can be accessed via a correspondingly designated button on our website or in the respective offer, are shown separately during the ordering process, and are to be borne by you additionally unless free delivery has been promised.

5.3. The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.

5.4. Unless otherwise specified for the individual payment methods, payment claims arising from the concluded contract are immediately due for payment.

5.5. In the case of payment by credit card, your credit card account will be charged upon conclusion of the contract.

6. DELIVERY CONDITIONS

6.1. The delivery conditions, the delivery date, and, if applicable, any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.

6.2. If you are a consumer, it is statutorily regulated that the risk of accidental loss and accidental deterioration of the goods sold passes to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.

7. LEGAL WARRANTY RIGHTS

7.1. The statutory warranty rights apply.

7.2. As a consumer, you are requested to check the item upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier of any complaints as quickly as possible.